Terms and conditions of sale
Exclusive sale to professionals registered in the Trade Register.
Order:
All orders imply acceptance of our terms and conditions of sale.
ORDER FRANCE
Our minimum order or restocking is 250 €uros ex VAT.
Any order less than the minimum can be accepted for an administrative fee of 50€ ex VAT.
The carriage paid threshold is 800 €uros ex VAT for Metropolitan France.
For the department 20A and 20B (Corse), the carriage paid threshold is 800 €uros ex VAT excluding additional charges :
0 to 30 kg (33 €), 31 to 100 kg (50 €), over 100 kg (67 €).
The transport of shells sold per kg, sand, pebbles, rocks and shell assortment baskets is always at the customer’s expense, in proportion to the weight if the carriage paid threshold is reached.
Products that are out of stock are not held in the portfolio and will be the subject of a new order from the customer.
Advance payment : The sale is final as soon as the order form is signed. The payment of the deposit is in no way to be considered as a deposit allowing the right of withdrawal.
Mode of payment :
First order: payment on pro-forma invoice before dispatch by bank transfer.
Next order: by unsigned draft at 30 days net, on presentation of your bank details after acceptance by us.
EXPORT ORDER
Prices are always given ex-works.
Our minimum order or restocking is 800 €uros ex VAT.
For sales within the European Community, failure to provide an official intra-Community VAT number will result in an invoice subject to VAT at the current rate.
Products that are out of stock are not held in the portfolio and will be the subject of a new order from the customer.
Advance payment : The sale is final as soon as the order form is signed. The payment of the deposit is in no way to be considered as a deposit allowing the right of withdrawal.
Mode of payment :
Payment before shipment by bank transfer.
Shipping & Transport :
The goods are shipped from our warehouse in Herblay, France. Upon delivery, you must check the condition of the goods in the presence of the driver. The carrier may not hinder the exercise of this right. In case of damages, these must be the object of precise reserves on the delivery note, you must confirm within 48 hours by registered letter to the carrier and send a copy by e-mail to An Atoll for the replacement of the goods. We would like to remind you that the cardboard boxes cannot have any visible traces of shocks but that they may have been handled with brutality.
If, however, you choose to send the goods by a carrier of your choice, the transport is under your full responsibility.
For large exports (Asia, U.S.A, Middle East…), the goods are collected by your forwarding agent from our warehouse in Herblay and all customs formalities remain at the customer’s expense.
Reception, Claim & Return :
Any complaint about the delivery must imperatively be transmitted to us, accompanied by the reservations made to the carrier at the time of delivery on the same day that the delivery note is issued, within 48 hours from the date of receipt of the delivery. You will have to provide justification of the anomalies with supporting photos for your claim to be taken into account.
Beyond this period no claims will be accepted.
No goods may be returned or taken back without our prior agreement and at the expense of the recipient customer.
The products concerned must have been delivered less than a month ago and must be returned to us complete, in perfect condition for resale and in their original packaging. Any return accepted by us will be followed by a credit note, after verification of the returned products, from which the transport costs of the return will be deducted. Returns not complying with the above procedure will be sanctioned by the loss of the right to benefit from any credit note.
This credit will not be reimbursed but will be deductible from existing or future loans.
Products & Fabrication :
The delivery times indicated are given as an indication and without guarantee. We reserve the right to make complete or partial deliveries depending on our supply. Exceeding delivery deadlines may not give rise to damages, price reductions, deductions or cancellation of orders in progress. The distance from our suppliers and the origin of the goods we distribute require very long lead times.
Due to the artisanal or natural origin of the products we sell, the sizes are given as an indication and may be subject to variation depending on supply. We cannot guarantee the exact conformity of the parts marketed.
Property Reservation Clause :
The goods remain our property until full payment of their price. In case of dispute or contestation, in accordance with the law 80.335 of 12 May 1980, only the Commercial Court of Pontoise is competent.